Community Involvement

It is extremely important that the standards are developed in partnership with our stakeholders. After all, we want to ensure that our standards are serving the needs of those who are using them.

Supporting the Community

We recognize that organizations range in size and complexity. Some organizations offer single programs and other offer multiple programs, some of which use the same staff, contractors and volunteers to provide services in more than one program area. We also know that people seeking services may choose to access only one service or program or may access several programs within a single organization or multiple organizations. To ensure that our standards address all of these organizational structures, our stakeholders are engaged at multiple levels in the community, including means as simple as surveys to having a number of committees with a wide variety of representatives, all of which impacts our standards. Our standards remain a living document, able to adapt to the changes that are an ongoing part of the sector.